If you are not satisfied by one of our products, you can request a refund.
- Refunds are available within 30 days of product purchase.
How To Request a Refund if you purchased from Altomac Store at Fastspring
If you purchased our app through FastSpring.com, you can ask for a refund directly to us by providing us the Order number you can find in the email FastSpring sent to you. When we have the Order number we can start immediately the refund process.
How To Request a Refund if you purchased from a Mac Bundle Site
If you purchased our app through an online Mac bundle or a Mac software deal site, please contact their support to learn about their refund policy.
When you purchase an app from Altomac, you just purchase the license for use it, there aren't any services included, also the purchase don't include any subscription. So, if you no longer need an app, you can simply stop using the app with no other action required on your part.
To submit a ticket you can use the "New support ticket" link at the top right of any support page or just click this link. We will be happy to help you!