Customer Care

I have an old registration code but the app does not accept it
If you already have a license for a previous version of the app and would like to upgrade it to a new major release (for example from version 6.x to version...
Tue, 24 Jan, 2023 at 8:58 AM
The registration code I just received does not work
There are several different versions of an app, so please after purchase don't use the version of the app you already have on your computer. In the ...
Tue, 24 Jan, 2023 at 8:49 AM
I lost my code
The registration code or license file is provided to you in the confirmation email you received from FastSpring after the purchase (the title of the email s...
Tue, 24 Jan, 2023 at 8:56 AM
How to request a Refund
If you are not satisfied by one of our products, you can request a refund.  Refunds are available within 30 days of product purchase. If the purch...
Thu, 17 Nov, 2022 at 3:25 PM
Licensing for students and teachers
Students and teachers can get a discount on Hide Folder Pro by visit Altomac Store and providing the coupon code “EDU40” during the purchasing procedure. Th...
Tue, 12 Dec, 2017 at 12:45 PM